Shipping policy

SHIPPING POLICY

Order processing

Orders are typically processed within 1–2 business days (excluding weekends and holidays). When your order ships, you’ll receive a confirmation email with tracking information (when available).

Shipping rates & delivery times

Shipping rates are calculated at checkout. Estimated delivery times shown at checkout are estimates and may vary due to carrier delays, weather, or other factors outside our control.

Address accuracy

Please double-check your shipping address at checkout. We’re not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost, delayed, or damaged packages

If your package is delayed, lost, or arrives damaged, please contact us at spencerellis@gmail.com and include your order number. We’ll do our best to help, but carrier investigations and claims may be required.

International shipping

If international shipping is available for your order, it will be shown at checkout. International orders may be subject to duties, taxes, and customs fees which are the customer’s responsibility.

Questions

Email us at spencerellis@gmail.com with any shipping questions.